Privacy Statement

Via the website www.mantelzorgoosterhout.nl of Surplus, also on behalf of Amphia, GGD-West Brabant, Municipality of Oosterhout and Zoroo (hereinafter referred to as “Animo”), located at Klappeijstraat 44 in Oosterhout, If you enter it in the contact form processes privacy-sensitive data or personal data. In addition, this website works with Youtube Videos. Only anonymous statistics are collected about these videos. Animo considers careful handling of personal data of great importance. Personal data is therefore carefully processed and secured.

In our processing, we adhere to the requirements set by Dutch and European privacy legislation. Among other things, this means that we:

  • clearly state with what purposes we process personal data. We do so through this privacy and cookie statement;
  • our collection of personal data limit to only the personal data necessary for legitimate purposes;
  • you first asking for explicit consent To process your personal data in cases where your consent is required;
  • take appropriate security measures to protect your personal data and require the same from parties processing personal data on our behalf;
  • respect your right to use your offer personal data for inspection, correction or deletion at your request.

We are the data controller. In this privacy and cookie statement, we explain which personal data we collect and use through the website, the purposes for which we do so, and how we use it to improve your user experience. We recommend that you read this privacy and cookie statement carefully.

Use of personal data

We are aware that you place your trust in us. We therefore consider it our responsibility to protect your privacy. When you sign up for one of our services, we ask you to provide certain information. This may include personal data. We store and use only the personal data that is provided directly by you or which, when provided, it is clear that it is provided to us for processing.

It concerns the following data:

  • NAW data
  • Date of birth
  • Email address
  • Phone number
  • information entered by you on the “ask a question” form”

Purposes of processing

We process the personal data mentioned above only if and to the extent necessary in the context of:

  • Providing access to the website and using the functionalities on the website;
  • Answering questions asked through the website.
  • Analyzing statistics, optimizing the website and offering services related to website activity and Internet usage.

Retention periods

We will not retain your data for longer than is necessary to fulfill the purpose for which we process your data or for as long as is necessary to comply with a legal requirement.

Provision to third parties

We will not provide the data you provide to other parties if you have not given your consent to do so, unless required by law or necessary in the context of an agreement you enter into with us. However, to enable processing of your personal data for the purposes mentioned above, the data you provide to us may be shared internally. Our employees are obliged to respect the confidentiality of your data and adhere to the established purposes for processing.

Security

We ensure that your personal data is appropriately protected against misuse and unauthorized access. Our website has an SSL certificate, which means that confidential information is sent encrypted and your data cannot be intercepted. Thus, we ensure that only the necessary persons have access to your data, that access to the data is protected and that our security measures are checked regularly.

Google Analytics

We collect data for research purposes to track how visitors use our website and to better understand our customers. This allows us to tailor our services accordingly and compile reports on website activity. We use Google Analytics to collect this data.

Cookies are used for the foregoing research purposes. A cookie is a small text file stored by your browser on the hard drive of your computer, tablet and/or cell phone. The information generated by a cookie about your use of the website is transferred to our own secure servers. The information stored therein can be sent back to our servers during your next visit.

Right of access, correction and deletion

If you have provided personal data to us, you may send us a request to view, modify or delete such data. You can make this request by sending us an e-mail mantelzorg.oosterhout@surplus.nl There is no charge for this. To prevent abuse, we may ask you to provide adequate identification when doing so.

We are required by law to respond to your request within four weeks. Under Dutch and European privacy laws, you also have the right to file a complaint with the Personal Data Authority against these processing of personal data. You can contact contact the Personal Data Authority.

Third party websites

By using this website, you indicate your acceptance of our privacy policy. We respect the privacy of all users of our website and ensure that the personal data you provide to us is treated confidentially.

This privacy policy applies only to the services of Animo. You should be aware that Animo and the website administrator are not responsible for the privacy policies of other websites and sources. We advise you to read the privacy statement of other websites before using them.

Changes to this privacy and cookie statement

This privacy and cookie statement is tailored to the use of and features on this website. Any updates and/or changes to this website, may result in changes to this statement. Changes will be published on this website. It is therefore advisable to consult this statement regularly so that you are aware of these changes.

Contact details

If you have any questions about your privacy and our privacy and cookie statement, you can ask them by sending an e-mail message to mantelzorg.oosterhout@surplus.nl or by contacting us by phone at 0162 748600.